2019-10-25; 09:28:28 EDT
Member Since
2019-04-30
Posts: 151
/This is not Part 2. Just my promised response to any comments:// / You are correct Peter, on all 3 of your points. 1. "those boats will never last. The problem turned out to be exactly the opposite." As a still standing relic of WW11, I was there in 59 with O'Day and the host of others discovering a business you could start in your garage. I am sure we all were aware of the pitfalls of a product that unlike a car, does not conveniently go away. The difference was what we did about that fact. Most chose to sell through dealers and when the dealer pipe lines were filled and that model boat stalled, they solved the problem for the moment by bringing out a new model that dealers had to start taking to keep their dealership. We were not that smart or well financed so we were forced to choose the: 'If you can't fight them, join them' solution for survival; we bought our boats back. I don't think any of those 1959 builders are here today. 2. You are correct about your point that "boat builders will have a harder time selling new boats if their old boats last forever." So our early lesson was that in the sailboat business you have to keep changing the business plan if you don't want to die with the current one. To my knowledge we were the only company to buy back our boats that would not die and "recycle" them to be able to re-sell them with a new boat guarantee. 3. You are correct in your statement that "the boat business is full of challenges that I don’t fully appreciate,". That you do not appreciate the next challenge is understandable. You have to live it to appreciate it. And then you have to see if you can come up with still another business plan change to meet the next changing market conditions. And, good or bad, that is what we are about to do. You go on in your point 3 to add, "but I don’t think it’s useful to compare it to the auto business or the housing business, neither of which I fully understand either. Maybe we should just talk about boats." Here is where you miss the boat. We could again see where the market was again re-heading. Accordingly, for the past several years we have been testing another change of course to go with the changing flow of our particular market. The problem with our control group was that many came up with the same response, 'that is not how it is in other businesses', cars being most often cited. The first challenge we discovered was education; understanding, appreciating, that the building and selling of fiberglass sailboats is completely unlike other industries; that our customers had to be directed to /focus on their own self interest /rather than on business plans of dissimilar industries. That was the intent of Part One of our email to the List. If you still don't see this need of driving home how the different temperament of a major industry can not be used as a one shoe fits all, hang in there, you will. stanSee the original archive post